News at Six Complaint Stage 2: BBC Response 11

Subject: Editorial Complaints Unit Email (12 Dec)
Date: Fri, 12 Dec 2014 12:20:05 +0000
From: Colin Tregear <colin.tregear.01@bbc.co.uk>

Dear Mr McNulty

Thank you for your email of 11 December.

I have read all the previous correspondence and before the ECU considers whether it can investigate your complaint I would be grateful if you could clarify a point.

My understanding is that you have raised a concern about the language used by a BBC Correspondent on a BBC News Channel report on 22 July.  So far as I can ascertain, this is the first time that you have raised this particular issue and so unless you can point me towards evidence to the contrary, I have to tell you that the ECU cannot look into this point of complaint.  This is because the ECU is the second stage of the complaints process and can only consider complaints which have received a substantive response from the relevant programme-makers.  You would have to make a new complaint and it may be that BBC Complaints would consider that the complaint does not meet the condition set out in Section 2.1 of the BBC’s published complaints handling process:

2.1 You should make your complaint within 30 working days of the date on which the content was broadcast…

http://downloads.bbc.co.uk/bbctrust/assets/files/pdf/regulatory_framework/protocols/2014/complaints_fr_work_ed_complaints.pdf

I should also explain that the choice of which news events, stories and announcements etc. are included in a particular news bulletin or programme is a matter of editorial discretion for the relevant editor and/or producers and as such does not raise a potential breach of the BBC’s editorial standards.   This is not, therefore, an issue which falls within the remit of the ECU.  I appreciate that you were referred to the ECU by Stuart Webb in an email of 24 November but you were incorrectly advised.   If you wish to take this aspect of your complaint further, you will have to contact BBC News management. I can provide a contact email address if you wish.

I look forward to hearing from you.

Yours sincerely

Colin Tregear

Complaints Director
BBC Editorial Complaints Unit
Room MC3 D3 Media Centre

*****

Chain of Correspondence:

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